Wates Living Space has won a £100m contract from housing provider Longhurst Group deliver a programme of repairs, void refurbishments and planned maintenance works across the group’s residential housing stock, spanning 16,000 homes across the Midlands in the UK.
Under the 10-year contract, Wates will service a wide geographical spread, basing its staff across several cities and towns, including Birmingham, Wellingborough, Boston, Nottingham, Grimsby and Lincoln.
Wates will use the accounting and IT infrastructure from its repairs and maintenance contract with Birmingham City Council.
A 96-member team has been appointed by Wates to deliver the programme, which will involve working across Longhurst Group’s subsidiaries, including Longhurst and Havelok Homes, Spire Homes and Friendship Care and Housing.
Throughout the delivery of the contract, Wates will provide a range of training and employment opportunities for local people as part of its commitment to the local community.
Wates is also formalising its local supply chain to help fulfil the contract, including hosting a ‘Meet the Buyer’ event to expand its network of regional suppliers and to ensure that local subcontractors benefit from the contract.
The company has also decided to engage with organisations that are dedicated to addressing important societal causes across the Midlands.
Wates Living Space managing director David Morgan said: “Being appointed by Longhurst Group to deliver this contract is further evidence of our status as a trusted provider of large scale maintenance services of exceptional quality to housing associations and councils throughout the country.
“We are currently finalising the mobilisation of our team to ensure a seamless handover from the previous incumbent, and to ensure Longhurst Group’s residents receive an outstanding service from day one.
Longhurst Group executive director of housing services Sharon Guest said: “We are delighted to be working with Wates Living Space to provide a new and improved repairs service to our customers.
“Having a single contractor to manage repairs across three of our member companies and the many communities we serve will ensure that we can provide a more efficient and consistent service to our customers.
“The new online reporting facility and being able to book specific appointments will also ensure greater flexibility.”